Question 1

What is the Business AI Setup and how does it work?

Accepted Answer

It's our entry-level service. We analyze your WhatsApp conversation history, build a full knowledge base with your business information, and configure WhatsApp's native AI agent to respond like your best employee — 24/7. Everything in 7 days, without changing anything you already use.

Question 2

Do I need WhatsApp Business API or a special account?

Accepted Answer

For the Business AI Setup, no. You only need the WhatsApp Business app that any business can download for free. For the Custom Agent, we access the WhatsApp Cloud API — we handle all the technical setup, you just provide the phone number.

Question 3

How do I know the agent will respond correctly?

Accepted Answer

Before launch, we run 30+ real conversation tests. If the agent makes a mistake, we adjust the knowledge base until it responds perfectly. We don't launch anything until you're 100% satisfied with the responses.

Question 4

Can the agent connect to my existing systems (Google Calendar, Shopify, CRM)?

Accepted Answer

Yes — that's the difference between Business AI Setup and the Custom Agent. The custom-coded agent connects to your real tools: it can create calendar appointments, check stock, register leads in your CRM and more. All in real time, with no human intervention.

Question 5

Do you accept installment payments?

Accepted Answer

Yes. We work with 50% upfront and 50% on delivery. For larger projects we can arrange 3 installments. We accept bank transfer, PayPal, and crypto (USDT/USDC).

Question 6

What happens when my business information changes (prices, services, hours)?

Accepted Answer

That's what the monthly retainer is for. Keeping the agent's knowledge up to date is part of maintenance. Without regular updates, the agent starts giving outdated information. Our monthly plan ensures it's always current and improving.

Mentoria Historia — Javiera Araya

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